Cancellation policy & cancellation form
A. Withdrawal Policy
Introduction
Consumers have a right of withdrawal under the following provisions. A consumer is any natural person who enters into a legal transaction for purposes that are predominantly outside their trade, business, or profession.
Right of Withdrawal
You have the right to withdraw from this contract within fourteen days without giving any reason.
The withdrawal period is fourteen days from the day on which you, or a third party named by you who is not the carrier, took possession of the last goods.
To exercise your right of withdrawal, you must inform us (Jan Vogel, GutscheinWERFT, Kurt-Dunkelmann-Str. 2, 18057 Rostock, Germany, Tel.: +49 381 36767877, Email: info@gutscheinwerft.de) of your decision to withdraw from this contract by means of a clear statement (e.g., a letter sent by post or email). You may use the attached model withdrawal form, but it is not mandatory.
To meet the withdrawal deadline, it is sufficient for you to send your communication concerning your exercise of the right of withdrawal before the withdrawal period has expired.
Consequences of Withdrawal
If you withdraw from this contract, we shall reimburse to you all payments we have received from you, including delivery costs (with the exception of any additional costs resulting from your choice of a type of delivery other than the least expensive standard delivery offered by us), without undue delay and at the latest within fourteen days from the day on which we received your notice of withdrawal from this contract. For this reimbursement, we will use the same means of payment that you used for the initial transaction, unless expressly agreed otherwise with you; in no event will you be charged any fees for this reimbursement. We may withhold reimbursement until we have received the goods back or until you have supplied evidence of having sent back the goods, whichever is the earlier.
You must send back or hand over the goods to us without undue delay and in any event no later than fourteen days from the day on which you informed us of your withdrawal from this contract. The deadline is met if you send back the goods before the period of fourteen days has expired.
You bear the direct cost of returning the goods.
You are only liable for any diminished value of the goods resulting from handling other than what is necessary to establish the nature, characteristics, and functioning of the goods.
Exclusion or Premature Expiry of the Right of Withdrawal
The right of withdrawal does not exist for contracts for the supply of goods that are not prefabricated and for the production of which an individual selection or determination by the consumer is decisive, or which are clearly tailored to the consumer’s personal needs.
Unless otherwise agreed, there is no right of withdrawal for contracts for the provision of services related to leisure activities if the contract provides for a specific date or period for the performance of such services. Accordingly, the right of withdrawal is also excluded for contracts that concern the sale of tickets for leisure events tied to a specific date.
B. Model Withdrawal Form
(If you wish to withdraw from the contract, please complete this form and return it.)
To
Jan Vogel
GutscheinWERFT
Kurt-Dunkelmann-Str. 2
18057 Rostock
Germany
Email: info@gutscheinwerft.de
I/We () hereby withdraw from the contract concluded by me/us () for the purchase of the following goods ()/the provision of the following service ()
Ordered on () ____________ / received on () __________________
Name of consumer(s)
Address of consumer(s)
Signature of consumer(s) (only for notification on paper)
Date
(*) Delete as appropriate
Copyright notice: This withdrawal policy was created by the specialized attorneys of IT-Recht Kanzlei under DOC-ID: ##ITK-e2e72fe9db4a056ce6282ada152e1a2c## and is protected by copyright (https://www.it-recht-kanzlei.de)
Last updated: 17 February 2025