Our goal was to modernize voucher management and consistently digitalize the manual processes involved in voucher sales. Together with GutscheinWERFT, we have significantly simplified our workflows, increased the visibility of our vouchers, and noticeably improved both online sales and customer service. Our guests benefit from a convenient purchasing process, while we are able to handle inquiries more efficiently and sustainably optimize our internal processes. We will continue to pursue this successful path together with the same commitment.

We have traditionally used vouchers to strengthen customer loyalty and complement our offering. Our collaboration with DIGIWERFT/GutscheinWERFT has shown us the additional potential of the voucher business — particularly in terms of strengthening liquidity.

DIGIWERFT/GutscheinWERFT has been a trusted partner to us for many years. We particularly value their technological expertise, pragmatic approach, and strong understanding of commercial potential. Working together has fundamentally changed our perspective on the voucher business and opened up new opportunities for further development.

Vouchers help us achieve two goals that are equally important: strengthening the relationship with our fans and contributing meaningfully to our economic development. With GutscheinWERFT, we have the perfect partner — one that understands our requirements and delivers practical, results-driven solutions.