Industry: Tourism / Passenger Shipping
Challenge: Attract passengers while increasing the simultaneous sale of tickets and holiday Giftcards
Solution: Digital Giftcards serving as tickets for all trips and accommodations
Software Solution: Instant mobile availability of Giftcards, which simultaneously function as tickets
Result: 30% increase in passenger numbers compared to the previous year
Success Story
Reisecenter Rerik
-
The challenge:
Reisecenter Rerik, a company in the tourism industry, faced the challenge of attracting more passengers while simultaneously increasing the sale of holiday Giftcards for their vacation accommodations. The traditional method of ticket distribution and Giftcard management was time-consuming and inefficient. -
The solution:
In collaboration with Reisecenter Rerik, we developed an innovative solution: digital Giftcards designed as PDFs for all trips, which can also be used as tickets. This solution significantly simplified the purchasing and redemption process, offering customers an attractive and flexible gift and ticket option. -
The software solution:
By implementing our software, Giftcards became instantly available on mobile devices, eliminating the need to wait in line at ticket counters. The Giftcards served not only as tickets for boat trips but also as attractive gifts for overnight guests. -
The result:
The introduction of digital Giftcards led to a 30% increase in passenger numbers compared to the previous year. Reisecenter Rerik was able to move away from manual processes and implement a comprehensive digital solution for ticket and Giftcard management.
Customer Testimonial:
“The collaboration with the GutscheinWERFT team has revolutionized our processes. We now offer not only an attractive digital product but also enhance the customer experience through efficient management and inviting gift options for our accommodations. The intuitive redemption app perfectly completes the overall experience. Our guests are happier and more satisfied than ever.”
Bernd Steußloff, owner Reisecenters Rerik
Curious?
We look forward to hearing from you! Whether by chat or email – get in touch, and we’ll be there for you.